MediCollector offices will be closed from June 27 to July 17 for summer break 2024.

This break will only affect orders for hardware (e.g. cables). Hardware orders placed during break will ship on July 18. No other operations are affected.  We will continue to provide email and phone technical support and sales support.  And we will still ship license subscriptions which are now delivered electronically via email.

We'd like to thank all our dedicated users by lowering the prices of our most popular products! Remember that all our sales are for subscriptions only, so prices are "per year".    
​
Checkout our Order Page to see the new prices. 

And let us know if you have any questions or feedback.

Happy New Year 2024!

We would like to announce that all of our software applications will now be licensed using yearly subscriptions.  And the cost of these subscriptions is lower than the perpetual licenses we sold last year. 

Upon purchase, we will email you an Activation ID and Password which can instantly unlock the software.  Your subscription will remain active for 1 year and can be easily renewed. 

We are certain this switch will be a positive change for both our customers and our company.  It means the entry price is lower, and it also means we don't need to ship you a license dongle.   

Here are some of the details:   

• As of Jan 1, 2024 (v1.2) all our software products are licensed by subscription.
• Subscriptions are valid for 1 year and include technical support.
• Upon purchase, a License ID and Password will be emailed for instant activation over the Internet.
• Licenses can also be activated manually (without putting computer on the Internet).
• Computer does NOT need to be online.  Can function in "air gapped" environments.
• No more dongles!  In previous years, we would ship licenses on a USB dongle.  This is no longer necessary.  
• Customers can renew their licenses online.
• Subscriptions can be managed through our License Portal.   
• Existing licenses will NOT be affected. If you purchased a perpetual license from us, it will remain valid.
• Existing dongles will NOT be affected. If you have a dongle, you will continue using it.  
  
  

You've made it loud and clear to us over the years: shipping our software licenses on USB dongles is not convenient for many reasons:

1. You want to instantly activate their software, not wait for a shipment
2. Shipping abroad is especially slow and subject to import duties
3. Dongles can get broken or lost
4. Dongles stick out oddly your laptop
5. Dongles occupy a valuable USB port

For these and many other reasons, MediCollector is in the process of migrating to a new licensing model with these changes:
​

1. We will sell subscription licenses instead of perpetual licenses. 
2. Our prices will change.    
3. Ability to purchase and instantly activate your software.
4. Ability to renew your licenses online.
5. Ability to manage your license(s) through an online portal.   
6. Existing licenses will NOT be affected. If you purchased a perpetual license from us, it will remain valid.
7. Existing dongles will NOT be affected. If you have a dongle, you will continue using it.  
8. Until these changes take effect, all licenses will still be perpetual and shipped on dongles.

Please note:  If you have a dongle, you don't need to do anything. It will continue to function indefinitely.  And our software will continue to recognize dongles indefinitely.  These changes will only apply to new licenses and won't take effect until later this year.  

Stay tuned!

As you may know, when you are recording data with MediCollector BEDSIDE you can add annotations to mark events in your data. For example, you might want to mark when a patient is being given medication or when a procedure is being performed.  This can be done by clicking on the ADD ANNOTATION button and typing the annotation into the window below.   

For more info, download the latest version of MediCollector today!

With the release of v1.1.35, we can now confirm that all MediCollector products fully support Windows 11.

​We've tested it, and it works great.   

MediCollector is constantly monitoring and testing it's interfaces to our supported medical devices. Sometimes manufacturer's will release a new version of their interface which requires a change to our software.  And other times we find a hidden bug in our code, or add a new device driver or some other useful new functionality.  When this happens, will we release a software update through our website. Our updates are not regularly scheduled. If we discover a critical issue, we'll release an update right away.  If we only make minor improvements, we'll delay the update.  As a customer, its a good idea to know when these updates are released. 

Here's what we recommend:

1. Sign up for our mailing list and we'll inform you when updates are released. 
   
   
2. Enable "check for updates automatically" under the HELP menu (not available in the CLI version of our product). Our software will then occasionally ping our servers to see if a new version is available for download, and you'll get a pop-up notificaiton letting you know.
   
   
3. Keep an eye on our download page to monitor the latest version available.
   
   
4. On our download page, view the changelist file which contains a list of all the changes made in each version of our software.

This post is specifically for our customers who are connecting to a Philips Intellivue patient monitor and have discovered that their patient monitors do not have the required hardware.  Click READ MORE below.

Do you need data from a Draeger patient monitor?  MediCollector now supports integration with the Draeger Infinity Series of patient monitors, including the Draeger Infinity Delta, Kappa, Gamma, Vista and IACS models.  

Data can be acquired, recorded and streamed to external applications for all your medical data-acquisition and integration needs.

For more details about specific model numbers and required cabling, please see our list of Support Devices.

Many people use the MediCollector BEDSIDE or MediCollector SERVICE products to record or stream data for long periods of time. Sometimes days or even weeks at a time. This often requires that you leave the computer unattended for extended periods of time.  When doing so, it can be helpful to know when something goes wrong with your recording while you are away.  For example, sometimes cables can be unplugged or other unexpected events can happen.  To meet this need, you can use MediCollector's built-in functionality for Email Notifications.

To enable Email Notifications in the BEDSIDE or SERVICE versions of our products, do this:

1. Stop your recording
2. Go to EDIT>PREFERENCES
3. Click on ERROR HANDLING
4. Click the checkbox to "Send email when error occurs"
5. Click the Configure Email Notifications button
6. Fill in the specifications for your SMTP server.  See my example below.
7. That's all!

​Now you will get an email if something goes wrong while you are away!